Most Unattended Death Cleanup calls follow a welfare check or a discovery by a neighbor or family member. Our West Point dispatchers handle the call with the discretion the situation calls for.
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Unattended Death Cleanup work requires specific training in decomposition biology, odor science, and biohazard waste handling that general cleaning crews don't carry.
Every technician carries an active bloodborne pathogen certification, and full liability insurance covers your property from the first call.
Our West Point dispatch pulls from a nearby crew, not a distant regional hub.
Since decomposition stage affects scope significantly, we quote only after assessing the property, never off a phone description alone.
Ozone and hydroxyl generators, enzymatic treatments, and full bloodborne pathogen PPE travel with every Unattended Death Cleanup crew.
Every Unattended Death Cleanup job gets scoped individually, since decomposition stage and duration change what a job actually requires.
We remove contaminated materials down to subfloor whenever saturation has occurred, not just what's visible on top.
Odor treatment is central to this job â we don't consider a Unattended Death Cleanup job finished until the smell is fully resolved.
Decomposition frequently attracts insect activity, which is addressed alongside the biohazard cleanup rather than left for a separate pest company.
Walls, subfloor, and adjacent rooms are disinfected using EPA-registered products when contamination has spread beyond the immediate area.
Affected belongings are sorted, with salvageable items separated from anything that needs to be disposed of as biohazard waste.
Disposal goes through a licensed partner, and every job includes paperwork for insurance or estate purposes.
Call +1-844-401-0166 and a dispatcher asks about the timeline and scope with care and discretion before a crew is routed.
Once scoped by phone, the nearest available crew heads to your West Point location as soon as the property is accessible.
On-site, the crew confirms the scope and hazard classification, then gives a firm price before beginning work.
Work is completed to a documented standard, with a final odor and contamination check before the job is closed out.
"They handled my mother's passing with more compassion than I expected from a cleaning company. The odor was completely gone." â R. Nakagawa
"Professional and discreet â neighbors never knew what was happening." â P. Chukwuemeka
"They explained the whole process before starting, which made an awful situation slightly more bearable." â J. Falconer
"They found and removed contamination we didn't even know had spread into the next room." â A. Whitcombe
Our West Point coverage extends across West Point, VA, with technicians staged for consistent, discreet response.
We typically reach West Point addresses within the hour of confirmation.
Yes, once the crew assesses decomposition extent and affected materials, you get a written price with nothing added later.
Odor treatment can take anywhere from several hours to a couple of days depending on how long the odor had to penetrate materials.
Removal of contaminated flooring and subfloor is part of remediation; reconstruction is usually handled by a partner contractor.
We're familiar with the release process locally and can coordinate directly with whoever is managing the estate.
Yes â for a passing, we default to unmarked vehicles automatically out of respect for the family, unless you'd prefer otherwise.
